Returns
Returns and Refund Policy
We accept returned goods within a 30 day period.
To send us a return to www.hirstfootwear.co.uk please click the link here to create your returns label:
www.royalmail.com/track-my-return/create/4528
Simply repackage your item in postal packaging, remembering to include the unused and unopened free gift. A deduction of £5 will be made for all missing or opened gifts – we are only supplied with one gift per box of shoes.
If items are received with courier labels attached directly to the box or the items are returned without the product box then a £5 re-packaging charge will be deducted from the refund.
If there is a problem with the goods received, we must be notified within 3 days from receipt of delivery. This includes incorrect items or missing items.